What is your cancellation policy?
During summer (1st October – 30th April) our cancellation policy is 7 days, but since we’re a small business and cancellations affect us greatly, we’d really appreciate as much notice as possible.
During Winter (1st June – 30th September) our cancellation policy is 30 days. This is because long winter bookings are difficult to fill at short notice.
Can I book with you directly?
Yes! Please book with us directly.
Companies like Expedia and booking.com take huge commissions from us and we’re happy to give you a better price than you will find on these websites – just email us if your required dates are not showing on our own website.
How can I pay?
We accept major credit cards, cash or direct bank transfer.
Do you have free parking?
Yes we do!
Is breakfast included?
In the B&B rooms: Yes, a delicious hot breakfast is included in your price.
For the apartment and Stuart’s cottage: No, breakfast is NOT included as both accommodations have full kitchens. However, you can pay a little extra to enjoy breakfast with the B&B guests.
Can you recommend any walks, activities or wineries?
Absolutely! We have lots of recommendations, and we’re happy to share our favourites with you.
Take a look at our Wānaka Activities page for some ideas.
Can you book an activity for me?
Yes, we can organise and book any activity you wish!